With the cost of living rising, everyone is trying to find ways to keep more money in their pocket. Some might be thinking of cancelling their vehicle tracking contract, especially if they don’t feel like they're getting any use from the service.
Ultimately you can cancel your tracker contract for your vehicle, but in a country like South Africa that’s still plagued with vehicle theft and hijackings, it might cost you more to not have one.
This blog explains how to cancel your tracking contract, what to do and what not to do. We’ll also share the benefits of having a tracking device from Cartrack so you can make the most informed decision on whether or not it’s time to cut ties with your vehicle’s protection.
There are plenty of reasons why someone may want to cancel their tracking contract. For some it could be purely a financial burden. For others it might feel like they’re not getting any use of it, so what’s the point in paying a monthly fee?
Let’s break down some of these reasons and see which of these you might feel are relatable.
Some may feel that the tracking device is a waste of money, and this is simply because they’ve never been targeted for theft or a hijacking. However, it’s important to remember that a tracking device isn’t a gym membership. Even if you're not actively using it, it doesn’t mean it’s not providing you with value.
Thanks to global tensions and inflation, the cost of living has risen dramatically. Naturally a lot of people are looking to cut down on their costs, and some are thinking about cancelling their tracking contract. Just keep in mind it could increase your insurance premium, and if your car does get stolen, it can cost you a lot of time and money to get a replacement.
If you’ve experienced terrible customer service from your current tracking provider, it could be the reason you want to cancel your tracking contract. When looking for a new vehicle tracking provider, be sure to look for one that has a high rating on platforms like Hello Peter.
You may want to cancel your tracking contract because your current tracking device often provides inaccurate data or doesn’t work the way you expected it to. This is why it’s important to get a tracker from a reputable provider who has top-of-the-range technology.
If your current contract is about to end and you don’t see the value in it anymore because you’ve never had an incident, you may think of not renewing it. However, when it comes to a car tracking device, it’s one of those “I’d rather have it and not need it than need it and not have it" situations.
If your current tracker provider isn’t working out for you anymore, you may want to cancel and find a new provider. This is a good way to ensure you're getting a service you actually want! Look for a provider that can work with your budget and has impressive features and add-ons.
Just like any other contract, your tracking contract will have strict terms and conditions. And before you send that email or make a call to cancel, make sure you’ve read through your contract and the terms and conditions thoroughly.
Here’s a list of some of the most common Ts and Cs in a vehicle tracking contract:
If you’re wondering where to find your Terms and Conditions, either check on the company's website or your emails on the date you signed up. It’s usually sent through with your contract. It’s also very important to regularly check the terms and conditions because they can update at any time.
By not checking the Terms and Conditions, you could be missing out on critical details regarding vehicle theft, device malfunctions, or your coverage options.
To find the Ts and Cs of your tracking contract, check these places:
Cancelling your car tracker contract is not the only option. So if you don’t want to completely cancel your vehicle tracking contract, it’s important to keep in mind that there are other options available to you. Let’s take a look at them!
If your reason for considering cancelling your tracking contract is because it’s too expensive or you’re paying extra for features you don't need, then consider downgrading your plan.
The benefits of downgrading include:
Downgrading is a great way to reduce your payments while still keeping your asset protected!
Another option is to contact your tracking provider’s customer support line. Discuss your concerns and thoughts of why you may want to cancel your contract. Oftentimes, the agents will be able to give you valuable insights, possible discounts, or promotional offers that they may be running.
Some of the options they provide may allow you to keep your contract while reducing costs.
Remember, before you jump the gun and cancel your vehicle tracking contract, weigh out your options, do some research, and look into the options we’ve provided. By doing this you may be able to keep your car protected while cutting costs and getting the most out of your tracking service.
According to the World Population Review, South Africa is number 7 on the list for the top 10 most dangerous countries in the world. Now that you’ve cancelled your tracking device, you may want to look into getting a better option that's designed for South Africans… Cartrack.
Here’s why you should choose Cartrack as your next car tracking provider.
We have a high commitment to providing excellent customer service. On Hello Peter, we’re rated number 1 in vehicle recovery and have a 9.3 TrustIndex. We pride ourselves on not only keeping our customers' vehicles protected but also giving them the best service possible!
Cartrack’s SVR is unmatched! In the last decade we’ve recovered over 100,000 vehicles. This proves our commitment and skill to getting your car back if it's ever stolen. We have dedicated recovery teams across the country to assist in getting your car back!
With Cartrack, you’ll get round-the-clock support 365 days of the year. Our control room operates 24/7 so you’ll be able to get assistance at any given time.
The one thing everyone always has on them is their phone. With Cartrack you get the Cartrack App to keep a virtual eye on your car no matter where you are. On the app you can activate our virtual car guard feature (CarWatch) that will send you an alert if it picks up that someone is moving your car.
The Protector feature provides you with legal, medical, and roadside assistance. You’ll also have live GPS tracking so you can see where your car is at all times.
At Cartrack we understand that the one-size-fits-all approach is not applicable for car tracking. Everyone has different needs, requirements and budgets. We provide you with a tailor-made quote that works for your needs.
Cartrack has a Lifetime Maintenance Warranty on our devices. Every single one of our telematics and tracking devices is designed, developed and manufactured in-house. Because of this, we’re able to offer you lifetime maintenance protection.
Cartrack is a global company that’s dedicated to providing the best possible vehicle security. If you’re thinking of cancelling your current tracking service, give us a call so we can show you exactly what we have to offer!
Find out how to assess and cancel your vehicle tracking contract effectively, and why Cartrack should be your next provider.
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