Have you ever found yourself questioning the value of your vehicle tracking contract? You might feel burdened by ongoing fees or need clarification on whether the service is genuinely beneficial. It’s natural to wonder whether you’re getting your money’s worth.
This blog post explores why people cancel tracking contracts and offers guidance for making an informed decision.
Are you ready to examine your tracking contract more closely and determine whether it's a wise investment or time to cut ties? Let’s help you make an informed decision.
Yes, you can cancel your tracker account! There are several reasons why you might consider cancelling your tracker account. Let's explore them in detail.
Let’s have a look at common reasons that push people to cancel their tracker accounts:
While there are valid reasons for wanting to cancel your contract, it is crucial to weigh the pros and cons, especially in a high-crime environment like South Africa. Without a tracking unit, your vehicle does not have one of the best options to protect against theft and hijacking.
Like any other contract, there are Terms and Conditions.
Ts and Cs are rules you must agree to when you make a contract or an official agreement.
It is important to check your contract’s Ts and Cs when cancelling. This is to help you understand the cancellation process, or if there are hidden costs or a waiting period.
Here is a list of common Ts and Cs in tracking contracts:
Usually, Ts and Cs are sent to you via email, or they are available on a company’s website. Either way, it is your duty to make sure you have read and understood these terms.
Ts and Cs can often change, make sure you have the current version. Regularly reviewing these terms can help you stay informed about any updates or modifications that could impact your relationship with the company. Ignoring these terms could lead to misunderstandings or unexpected obligations. By taking this responsibility, you can navigate your interactions with confidence and clarity.
To obtain the Ts and Cs of a contract, you can follow these steps:
If you are considering cancelling your vehicle tracking contract but aren’t quite ready to cut ties, there are several alternatives you might explore. Here are a few options to consider:
Downgrading can help reduce costs while maintaining vehicle security. Always ensure that the new plan fits your actual needs.
Given South Africa's ranking as the fifth-highest country in the world for crime rates, it's strongly recommended that you explore alternative tracking service providers after terminating your existing contract
This is where Cartrack comes into the picture: Products that are easy on the pocket to accommodate you in these trying times.
Our commitment to exceptional customer service is evident in our glowing reviews on Hello Peter. With an average rating of over 4 stars, our customers consistently praise our dedication to their satisfaction.
Cartrack has a stolen vehicle recovery rate of over 90%. In the event of a theft, our expert recovery team is swiftly deployed to locate and retrieve your vehicle.
You can rest assured that every precaution and effort is taken to ensure the successful recovery of your vehicle.
With our Control Room Positioning, you can track your vehicles in real-time using the Cartrack App, the web portal or by phoning our 24/7 Control Room.
The Cartrack App offers a range of features to enhance vehicle security and provide peace of mind for vehicle tracking, stolen recovery services, and fleet management solutions It's easy to use - providing essential information for both individual and fleet customers.
If your vehicle's battery disconnects, you'll receive a power event notification to alert you of potential tampering.
If you are in an accident we will be notified and we will dispatch medical and roadside response to your exact location. Cartrack is with you anytime and anywhere.
Unlock the extra value of our Value Added Services with your chosen package.
Discover how these additional features can enhance your experience and provide even more benefits.
Here’s a list of our exciting Value Added Services on consumer products, guaranteed to make your life easy:
Cartrack is the first tracking company in South Africa to offer a warranty for our service that offers a payment of up to R150 000 and in certain cases up to 5 million, in the unlikely event that a client’s stolen or hijacked vehicle is not recovered, subject to certain Terms and Conditions.
Cartrack’s fleet management system offers a range of services aimed at helping businesses optimise their vehicle operations. Some of our solutions include vehicle tracking, telematics, fleet analytics, driver behaviour monitoring and maintenance management.
The fleet management system presents far more benefits than simple GPS tracking. Our innovative solutions feature comprehensive smart fleet options for every industry to boost operational efficiency.
We also offer a Mobile App for commercial products, where you can:
Cartrack is dedicated to providing world-class vehicle security, emphasised by its leading audited vehicle recovery rate in high crime environments such as South Africa.
Start Cartrack today to learn more.
Q: How do you officially cancel a contract?
A: To cancel a contract, take the following steps:
Q: How much is the annual increment in the contract?
A: All Cartrack contracts increase by 10% in year 2 and again in year 3. Once the 36-month minimum term option has ended, the increases will be at the discretion of Cartrack, in line with the Consumer Price Index.
Q: Can I transfer my contract to a new owner?
A: Yes, you can transfer your contract to a new owner. This can be a convenient option if you are selling your vehicle.
Find out how to evaluate and cancel your vehicle tracking contract effectively.
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