FAQs

All the Answers on Global Fleet Management Systems for Big Companies

If you’re looking for a global fleet management solution that can handle your big business, then this is the FAQ page for you! Keep reading because the team at Cartack is answering the most frequently asked questions on a fleet management system for big global companies.

1. What are different needs when it comes to a global vs a local company that needs a fleet management solution?

Regardless if you have a small local company or a huge global one, you’re likely going to need the same features in your fleet management solution. The only possible difference would be scalability and cross-border tracking.

2. Can the platform support a mixed fleet of varying vehicle makes, models, and heavy machinery?

Yes, Cartrack’s fleet management system is designed to easily manage mixed fleets. It doesn’t matter if you have electric vehicles, bikes, 18 wheeler trucks, or bulldozers; our system will allow you to seamlessly manage all of them on one platform.

3. Does it cost a lot more if I want a global solution from Cartrack's fleet system?

It possibly can cost more for a global solution, seeing as Cartrack’s pricing is heavily based on what you need for your fleet. So it’s best to get in contact with one of our agents to get an exact price for your fleet and its needs.

4. How long does it take to install the hardware?

Hardware installation typically takes about two to four hours. However, this is all depending on what you’re getting installed and how many vehicles are having hardware installed.

5. Will the tracking stop working or get super expensive when our trucks cross into another country?

No, Cartrack’s tracking won’t stop working when your trucks cross into another country. When it comes to how much it’ll cost you, you’ll need to be set up on our Global Fleet Management Solution so you don’t pay extra for roaming costs.

6. How does the software support our transition to Electric Vehicles (EVs)?

Cartrack’s system is built to handle mixed fleets. So you can easily add your EVs to your fleet management system and monitor them just as you monitor your ICE vehicles, all from one platform. Things you can monitor on your EVs include:

  • Battery range
  • Charging station access and downtime
  • Route optimisation based on charge
  • EV-specific maintenance
  • Energy usage tracking

7. Is there a simple mobile app for the drivers?

Cartrack has an app that you and your drivers can use. Even when your driver is thousands of kilometres away, you can easily stay in communication with them. They’ll have access to their schedule and accept new jobs from you as and when you add them.

8. Can I manage my whole fleet wherever I am globally?

Yes, with Cartrack you can manage your fleet no matter where you are. Your fleet page and app will work as long as you have internet connectivity.

9. Can we limit what regional managers see so that they only look at their own local fleet?

Yes, you can! With Cartrack you can make the following:

  • Custom user roles and sub-users:Allow certain people access to certain things on the fleet page.
  • Assigned vehicle groupings: You can assign specific vehicles or vehicle groups to certain managers, and they’ll only be able to see that assigned vehicle data.
  • Targeted alerts and reports: Managers will only receive alerts and reports relevant to their specified location.

10. Can we connect our company fuel cards to the system globally?

Yes, you can connect your company’s fuel cards to your system globally. This is because Cartrack’s system supports global API integration, so all fuel data, cards and communication can be shared across various systems.

11. What are the top solutions that Cartrack offers for global companies?

The top solutions that Cartrack offers for global companies are:

  • GPS vehicle and asset tracking
  • AI Cameras
  • Global fleet management
  • Fuel monitoring
  • Advanced telematics
  • Specialised sensors
  • Cargo safety solutions

12. Does the software automatically switch over to local emergency services if a driver crashes in another country?

No, unfortunately, Cartrack’s Protector feature is one that’s strictly only available for those in South Africa. However, if we do pick up that your vehicle has been in an accident, we’ll alert the fleet manager to the accident.

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