FAQs

Crash for Cash Scams: Everything You Need to Know

‘Crash for cash’ scams are a growing threat for motorists and fleets across South Africa. Because of this, it's incredibly important to know how to protect yourself or your fleet from these scams. There are definitely a few things you can do to ensure you don’t fall victim to a ‘crash for cash’ scam. 

So keep reading as the team from Cartack breaks down everything you need to know about these elaborate schemes!

1. What is cash for a crash scam?

A ‘crash for cash’ scam is part of a syndicate where either a single person or a group of them cause an accident and make it seem as if you’re at fault. They’ll then lay a claim against you and your insurer to pay them out for the accident and injuries caused by the accident.

2. What are the main types of ‘crash for cash’ scams?

The main ‘crash for cash’ scams are:

  • The swoop & squat: a vehicle swerves in front of the vehicle in front of you and causes them to slam on their brakes, causing you to crash into them.
  • Sudden stop: a vehicle will slow down in front of you till you are quite close and then slam on their brakes so that you end up rear-ending them.
  • Right of way: the scammer will pretend to give you right of way on the road, and once you’re in front of them, accelerate and bump into you. They’ll then claim that they never gave you a gap.

3. What are the common tactics used to trick drivers?

The most common tactic used to trick drivers is pretending that they’re giving you a gap to pass, or come in front of them or pull out of a parking spot. As soon as you start driving, they’ll accelerate and crash into you, claiming that they never gave you the right of way.

4. Who are targeted with these crash scams?

The most common targets for these scams are those with high-end/luxury vehicles, as well as delivery and company vehicles. This is because they assume you’ll have a comprehensive and expensive insurer that’ll pay them out.

5. How can you tell that the "crash" is a "scam" at the scene of an accident?

Although it can be difficult to tell if a crash was a scam, it’s helpful to pay attention to the other driver and occupants. Are they being erratic or exaggerating injuries even though it was a relatively minor accident? Is there a random witness that’s agreeing with the other driver’s side of events, or are they haggling you for cash to “deal with this matter privately”? These are all indicators of a scam.

6. What tools can you use to prove or protect your innocence?

Telematics can provide driver behaviour insights to prove you were driving well. However, the best way to prevent these scams is to have a dashcam to visually prove your innocence and all false claims by the scammer.

7. Can dashcams help with scams like this?

Yes, dashcams are the best form of protection against these scams. This is because it no longer becomes a “your word against mine” situation; there’s hard proof that you weren't in the wrong.

8. Can the fraudster legally challenge my dashcam footage or claim that it violates their privacy?

No, they can’t. This is because it’s legal to record any incidents in an open public view on public roads. Also, this footage is being shared with authorities and your insurance company as evidence, so they can't dispute it.

9. Do scammers target commercial fleets differently to private drivers?

Yes, they do. When it’s a private driver, the scam can be carried out by one person in one vehicle. When it comes to commercial fleets, it needs to be more sophisticated. Multiple vehicles and people need to be involved because they know that fleets usually have dashcams.

10. Should I tell the other driver at the scene that I have a dashcam?

No, don’t tell the other driver at the scene that you have a dashcam. This could cause them to become aggressive and try to get your SD card or damage your dashcam. Rather wait for the police to arrive or take the footage and submit it to your insurer.

11. What is the cost of Cartrack's Dashcams?

Cartrack’s dashcams start at R199 per month. If you have a fleet, you’re going to need more than just a simple dashcam and will want our AI camera solutions. To get a tailor-made quote, give us a call!

12. What are the top road safety tips?

The top road safety tips are:

  • Keep left and pass right
  • Always follow the rules of the road
  • Avoid speeding and driving aggressively
  • Always be aware of your surroundings
  • Don’t be on your phone while driving
  • Keep a safe distance between other vehicles
  • Make sure your car is well maintained
  • Don’t take the exact same route every day
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