When assessing the choice between a fleet manager and fleet software, you should absolutely have both. While fleet systems are the perfect solution to improved operations and efficiency, the human touch is often required in the moments that need context. A fleet manager brings informed decisions and people skills; without them, fleet systems are just data without any transformative action.
Take a look at the FAQs below to learn more about each option and understand why a combination of both fleet manager and software delivers the best results.
No, fleet software can’t replace a human fleet manager for smaller fleets because they still need the human element. While software automates routine tasks and reduces the administrative load, human oversight is still crucial. This is especially the case when immediate decisions need to be made during emergencies, when handling exceptions or to resolve driver issues.
Yes, you can manage a fleet of 30 vehicles without a dedicated fleet manager, but the role still needs a human being. Smaller fleets are typically easier to manage when you have the right fleet system and accompanying tools. Not having someone to oversee daily operations can put the business at risk.
The major challenges faced by fleet managers largely revolve around managing and successfully curbing the largest expenses, including:
In addition to these, challenges like vehicle utilisation, compliance, and overall operating costs follow closely as key concerns.
A fleet manager should report on everything that’s connected to operational processes, like:
Reporting on the above means accessing critical information that helps fleet managers identify inefficiencies and operational gaps. Comprehensive insights result in informed, data-led business decisions.
The cost benefits of hiring a fleet manager vs outsourcing fleet management services depend on factors like how big your fleet is and, therefore, how complex and controlled fleet management will be. Outsourcing might seem cheaper at first but usually works better for smaller fleets that don’t require consistent monitoring.
So:
According to Indeed and Business Brief, the average salary for a fleet manager is around R22 000 per month. Naturally, it depends on where you’d be based, your level of expertise and the size of the fleet, but you can earn upwards of R55 000 per month. The highest-paying provinces are Gauteng and the Western Cape.
Yes, a business can usually handle fleet operations without a dedicated manager if they have fewer than 10 vehicles, provided a fleet system is in place. However, this role still requires human oversight, which is split between employees, an office manager, or the business owner to ensure clear accountability.
The warning signs of poor fleet management include:
Yes, Cartrack’s fleet management software is easy to use even if you’re inexperienced with fleet management. Any new tool is going to take some getting used to, but the platform's layout is centralised enough that you can easily get the hang of it. Additionally, Cartrack has simple how-to guides and training sessions you can arrange to speed up your learning.
The background or qualifications you should look for when hiring a fleet manager are a combination of logistics management, fleet operations, administrative skills, mechanical literacy and financial knowledge. In addition to that, a fleet manager should also be a problem solver, quick thinker and strong communicator.
Yes, the fleet manager should ideally be experienced in managing a mixed fleet if you’re planning on adding EVs to your fleet, but it isn’t mandatory. While the specifics can be learnt, it’s important that a fleet manager understands the unique needs of EVs, like range limitations and operating costs. Cartrack offers a fleet platform that accommodates EVs and mixed fleets, meaning you won’t need a separate system.
