Running a plumbing business comes with many challenges. One of them is meeting client expectations, which requires technological assistance. But with that comes a lot of research and questions that need answers. For this reason, we’ve compiled some of the most frequently asked questions about our software to help you finalise your decision.
The essential fleet management software features for plumbing software include:
You can improve your plumbing business by getting software that’ll help you with scheduling the right plumbers for the job and planning better routes so your plumbers can get there on time. The software should also give you live updates of completed jobs and allow your team members to connect to clients so they get ETAs and know when to expect the plumber to arrive.
To retain your clients, you need to live up to your promises and give them good service. This means ensuring all appointments are well planned. A fleet system helps you with better scheduling, route planning, and also gives your drivers & customers a direct line of communication. You’ll also have electronic PODs and the option to leave specific instructions for each job on the platform for your plumbers so they know exactly what’s expected of them.
The cost of a fleet management system depends on the solutions you want included in the package. Each fleet business is different and has its unique challenges. You don’t need to buy the whole system. For example, if you only need field service software, you can get only that. It doesn’t require you to install GPS trackers in any of your vehicles or any of our other fleet management solutions. This solution works as a standalone.
Yes, our field service software is designed to connect with your other existing software, like your CRM, so you won’t have to go through different platforms to complete tasks. It’s fully open API, meaning it can integrate with any other system unless the system you currently use doesn’t allow integration. To find out if your current system can connect with others, you must speak to your provider.
Setting up our software is very quick. Once the paperwork is done, you’ll have access to the app. You’ll also get videos that explain how it works, and you can set an appointment for one of our Field Service software specialists to come over and provide training.
Our fleet software helps prevent breakdowns during busy seasons by giving you early warnings of potential issues with vital vehicle components like the engine. This helps you address the matter by booking in the vehicle for repairs before the breakdown happens. Another way fleet software helps prevent breakdowns is by giving you reminders of service dates and rescheduling backup vehicles to keep your operations moving.
