FAQs

Top Alerts Every Fleet System Should Have: Get All the Answers

Comparing fleet management platforms means asking how your managing skills will be enhanced with various tools. Being a fleet manager is always knowing what’s going on with your drivers. Alerts help you do that, and here, Cartrack will give you answers to your questions about which alerts are the most important and which save you the most money.

1. What are the top alerts that a fleet system should have?

The top alerts every fleet system should have are collision alerts, fuel monitoring alerts, and driver monitoring alerts. When you combine these three, you’ll have a comprehensive management system that protects your vehicles, your drivers, and one of your biggest expenses: FUEL.

2. What is the biggest importance of fleet management?

The most important fleet management aspect is safety. Safety affects every aspect of your fleet, because it looks at driver behaviour, asset protection, and brand reputation. When you direct your alerts to safety, you’ll start seeing a massive return on investment through staff retention, brand reputation, asset preservation, and general cost reduction.

3. What are five factors a fleet manager examines when planning to purchase a fleet?

The five factors you, as a fleet manager, should examine before purchasing a fleet of vehicles are:

  • Does the cost of ownership (COO) of these vehicles justify the profit I’ll make by using them?
  • How can I monitor my drivers and protect their lives and the integrity of my vehicles?
  • What’s the cheapest way to run my fleet considering the current & future rise in fuel costs?
  • How do I protect my vehicles from theft?
  • How do I collect valuable data in order to make good decisions as a fleet manager or business owner?

4. What fleet management alerts does Cartrack offer?

Cartrack offers around 9 different fleet management alerts:

  1. Driver behaviour alerts
  2. SMS alerts for task or delivery completion
  3. Panic button alerts
  4. Idling alerts
  5. Collision (accident) alerts
  6. Fuel anomaly alerts
  7. Cargo door (opening & closing) alerts
  8. Temperature alerts for cargo
  9. Vehicle maintenance alerts

5. What are the biggest challenges facing fleet management today and how do alerts help with some of them?

The biggest challenges facing fleet management today are fuel costs and vehicle accidents. Alerts help solve both of these in different ways. First, fuel alerts let you know in real time when there’s a discrepancy in fuel levels, while idling alerts allow you to act on prolonged idling. Collision alerts keep your drivers safer by alerting you to an accident, and driver behaviour monitoring alerts help you to prevent collisions proactively.

6. Can Fleet alerts predict a breakdown before it happens?

Yes, Cartrack offers AI-powered vehicle maintenance alerts which read the diagnostics of your vehicle and predict when a component needs maintenance or replacement. It’s so intuitive that it’ll even automatically schedule your vehicle service needs ahead of time.

7. Do you pay extra for alerts from the Cartrack fleet system?

Many of the alerts Cartrack offers are part-and-parcel of the software we provide you. If you want to activate alerts like SMS notifications or email alerts, this won’t cost you extra—it’s simply a setting you can configure or talk to us about.

8. What if I don't have fleet management? Who can help me manage alerts and my fleet management overall?

If you don’t have a specific department within your company to manage vehicles (and you’re too busy to do it yourself), Cartrack offers a telematics bureau that does it on your behalf. Whether it’s getting notified of problems, scheduling maintenance, or identifying dangerous driver behaviour, we’re available to manage everything for you; and only notify you of things you ask us to.

9. Can I choose the alerts I want in my fleet management system?

Yes, the alerts often come as part of the software package you’ve opted for from Cartrack. For example, if you’ve selected fuel management software, the alerts you’ll get will be fuel-related. If you only want cargo alerts, we’ll set it up so you’re not bothered by other alerts.

10. What is the difference between reminders and alerts in my Cartrack fleet system?

Reminders are usually scheduled events that need to take place in the near future. Cartrack offers several reminders of events that are sitting in your calendar, like a truck service or coaching session. An alert is a real-time notification that lets you know that SOMETHING HAS JUST HAPPENED and your attention to it is required.

11. Can I turn off the alerts if I really need to?

Yes, you can opt to have alerts deactivated if you really need to. This won’t halt Cartrack’s service in a particular area; it’ll just stop the messages from coming through to your devices.

12. Will the alerts increase if my fleet does?

Yes, the alerts you receive will increase if your fleet grows larger—as long as you activate the particular service on those vehicles too. For instance, if you have theft alerts activated and you purchase two new vehicles, Cartrack will need to install tracking devices on those two new vehicles to ensure they’re protected in the same way your other vehicles are.

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