Your Questions Answered on Cold Chain Temperature Monitoring and Preventing Failure

You can tell if the cold chain compressor in your truck is bad if:

• It doesn't stay at the set temperature
• It’s making strange noises
• You spot oil leaks
• You’re burning more fuel

You can prevent your goods from spoiling even when you're not available to manually check them by having generators to keep your reefer trailers running when they’re parked overnight. Additionally, you should install temperature monitors that send you an alert when the set temperature is changing to unacceptable levels.

Cartrack’s temperature monitoring solution will be able to assist you. You’ll receive instant alerts when the temperature changes to dangerous levels, allowing you to always be aware of how safe your goods are while in transit.

Cartrack assists with temperature monitoring and alerting the fleet manager through our temperature monitoring system and the fleet management system. The temperature sensors inside the reefer monitor the set temperature; if there are any fluctuations, fleet managers are immediately alerted on their fleet management portal.

Our system will still record everything, even if there’s no signal. Once the truck is moved into a place where the signal is back, it will update the temperature log so you’ll still have all the data.

You can set up alerts to be sent automatically to the driver as well as to your FleetWeb page. This way everyone involved in the process is aware and can take the necessary action should the cold chain compressor fail.

Here are some cold chain logistics challenges and how to overcome them:

• Unexpected changes in temperature: Cartrack’s temperature sensors can assist with this.
• Constant cargo doors opening: Cargo door sensors from Cartrack will keep track and alert you to how often doors are open and for how long.
• Cargo theft: You can place one of our AI cameras inside the cargo area. It will record as soon as the cargo doors open and record for an additional minute once they close.
• Unexpected breakdowns: The worst thing for a cold chain truck is having it breakdown en route and having the cold chain compressor turn off. Cartrack FMS provides you with predictive maintenance alerts so you can keep your trucks in the best condition, avoiding unexpected breakdowns.
• Delivery conflicts: If you have a client that states you gave them goods that are spoilt, you can generate an audited temperature report and electronic proof of delivery to prove that the spoilage didn't happen when the goods were with you.

No, because temperature sensors can also fail. If they're not maintained or are old, they can fail. This is why it’s incredibly important to regularly recalibrate your sensors and make sure all your readings are correct.

AI cameras that are installed inside the cargo area can assist with cargo theft prevention. They record every time the cargo doors open and continue recording for a while once they close. Cargo door sensors should also be installed so that managers can get an alert whenever the cargo doors open when they shouldn’t have.

Usually no, because it requires the power from the truck to work. However, it's possible to configure the temperature monitor to still send you alerts when the truck is off.

Yes, you can customise alerts for your cold chain truck. When it comes to the temperature sensors, you can set up alerts to let you know when a temperature goes below a certain degree or above one. You can also set it to get the exact time and place when the temperature has changed.

It can assist with your insurance costs. However, this would depend on your insurance provider. Having these systems in place can significantly reduce your fleet’s risk factor, which could ultimately affect your premiums.